PCA Pharmacy Non-Discrimination Statement
Discrimination is Against the Law
PCA Pharmacy complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sexual orientation, age, disability, or sex. PCA Pharmacy does not exclude people or treat them differently because of race, color, national origin, sexual orientation, age, disability, or sex.
PCA Pharmacy:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you are in need of these services please contact Nicole Bennett, PCA Pharmacy’s Civil Rights Coordinator.
If you believe that PCA Pharmacy has failed to provide these services or discriminated in another way on the basis of race, color, national origin, sexual orientation, age, disability, or sex, you can file a grievance with:
Nicole Bennett, Civil Rights Coordinator
Attn: Nicole Bennett
2701 Chestnut Station Court
Louisville, KY 40299
Phone: 502.266.2577 Ext 2577
Fax: 502.996.8133
NicoleBennett@pcapharm.wpengine.com.
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Nicole Bennett is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone: U.S. Department of Health and Human Services 200 Independence Avenue, SW, Room 509F, HHH Building Washington, D.C. 20201. 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.