Non Discrimination Statement

PCA Pharmacy Non-Discrimination Statement

Discrimination is Against the Law

PCA Pharmacy complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sexual orientation, age, disability, or sex. PCA Pharmacy does not exclude people or treat them differently because of race, color, national origin, sexual orientation, age, disability, or sex.

PCA Pharmacy:

If you are in need of these services please contact Nicole Bennett, PCA Pharmacy’s Civil Rights Coordinator.

If you believe that PCA Pharmacy has failed to provide these services or discriminated in another way on the basis of race, color, national origin, sexual orientation, age, disability, or sex, you can file a grievance with:

Nicole Bennett, Civil Rights Coordinator

Attn: Nicole Bennett

2701 Chestnut Station Court

Louisville, KY 40299

Phone: 502.266.2577 Ext 2577

Fax: 502.996.8133

NicoleBennett@pcapharmacy.com.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Nicole Bennett is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone: U.S. Department of Health and Human Services 200 Independence Avenue, SW, Room 509F, HHH Building Washington, D.C. 20201. 1-800-368-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

PCA is very responsive and always works hard in meeting the pharmaceutical needs of our residents and staff. They are a pharmacy provider that focuses heavily on relevant analytical reporting and assisting us with being good stewards of our resources.

Nicole Fields

Health Facility Administrator / Arlington Place

PCA is very reliable. When we call them for anything they always respond. They've changed the way our company does business by making us more efficient and assisting us with medication cart and medication room inspections. It's very helpful!

Sharon Arvin

Director of Health Services / St. Elizabeth

PCA has always delivered a quality product. They are always prompt to respond to questions, concerns or special requests. When concerns arise they address the situation and make changes as necessary to better serve our needs, no matter what department is involved.

Tish Stewart

Director of Services / Park Place

PCA's Meds-to-Home program is ideal for our Rehab-to-Home patients that we work with in our therapy department. It builds added confidence to our residents, family members, and staff after discharge knowing that the therapy, pharmacy, and campus team members have worked collaboratively for a health transition back home and long-term independent success.

Melissa Hacker

Program Director / Paragon Rehabilitation

The Meds-to-Home program has assisted the facility with peace of mind that we are sending patients home with all the medications they need! PCA is reliable, professional, friendly, and always willing to resolve issues quickly.

Rhonda Mullins

Executive Director / Glen Ridge Health Campus

PCA was so supportive as we created our plans, began our start-up, and grew the residential and adult day health care programs. We appreciate you guys so much and are thankful for such a wonderful collaborative group of professionals with which to work for the good of our residents and their families!

Sheila L. Carter

Executive Director / Heartsong Memory Care